For the second year in a row Canstar Blue has awarded Tyrepower with the Most Satisfied Customers Award for car tyre retailers.
Toyo Tires would like to congratulate Tyrepower on topping the Canstar Blue ratings for customer satisfaction for the last two years in a row.
Tyrepower's concerted response to modern motoring and the perpetually evolving demands of drivers has not gone unnoticed.
With results determined through consumer surveys comparable to 3,000 individual mystery shoppers, the objectivity of Canstar Blue accolades are highly prized by the industry.
Toyo believes that customer service should go above and beyond. Getting it right the first time, every time, is one of the foundations of the tyre service industry.
Tyrepower’s 200+ strong store network has delivered consistent and effective service, the type of service that requires the dedication of every individual from CEO to apprentice tyre fitter.
Toyo applauds Tyrepower’s drive to perform for the customer. The implementation of programs like the Customer Service Passport are prime examples of how Tyrepower is innovating, adding value for drivers and reaffirming the industry’s commitment to tyre safety.
Tyrepowers reflects Toyo Tires’ Kaizen business philosophy of constant improvement in every aspect of the business. Tyrepower members and Tyrepower’s executive management team, led by CEO David Wilson, have created a culture where every team member is empowered, provided the resources and training they need to do the best job they can.
Garnering further recognition, Tyrepower also received five star ratings in ‘price compared to others’, ‘range of brands’, ‘point of sale service’ and ‘tyre quality’ metrics from Canstar Blue.
Toyo Tires is proud to be in partnership with the Tyrepower business. Tyrepowers values and customer focus reflect those of Toyo’s.
We believe Toyo’s products are a perfect fit for the high achieving; future-driven Tyrepower brand and we look forward to celebrating three straight years at the cutting edge of service in the tyre retailing industry.
Congratulations again from the Toyo Tires team.
